The operations department is responsible for the smooth running of the weekend's event. Ops coordinates with Program Ops, the Hotel Liaison, the ConChair, and others to solve emerging issues (from rooms without equipment, to lost and found, to incident management). Ops also staffs an on-site booth.
The Head of Operations is a member of the ConCom who works throughout the year to establish policies and procedures to be implemented by the heads of On-Site Ops and Program Ops.
We can also be reached via Twitter via @PenguiProblems or by phone at 248-560-7364 (PENG). Please note that these contact methods are only in operation during the weekend of the convention.
Prior to that weekend, please email us at firstname.lastname@example.org with any questions or concerns.